Hello, I'm Francisco Souza an IT Professional from IT Infrastructure and starting in Cloud Computing environment.
Portfolio and CV
I'm a professional with a lot of years of experience and some qualifications.
I know that hard work and constant study are essential factors in achieving success.
​This portfolio with some information from my professional resume is my way of documenting some things I've done, some I've learned, what I'm learning, and how I see my future growth especially in Cloud Computing learning about it and preparing to get some official certifications from the main Cloud providers.
Browse this site to find out more about me, and if you think I meet the requirements for future professional opportunities, please don't hesitate to get in touch with me.
About me
My history
Since the beginning of my professional career with over 15 years of experience, I have been lucky enough to work on some interesting projects.
I am proud of everything I do and the lasting relationships that I have built over these years of work. I believe that hard work pays off and, with each passing day, I get closer to my goals.
Check out my portfolio and feel free to contact me in case of new professional opportunities.
Professional Experiences
What I have already done and doing.
IT Service Desk and Sysadmin - IT Local Infrastructure, BNP Paribas Cardif Services, Portugal
Decembre 2019Â - current
Management of physical and virtual servers, servers room, workstations, laptops
Management of VMware vSphere v7 environment
Achieved around 99% of customer satisfaction level on the last year to IT Service Desk
Providing user administration services (onboarding/offboarding, file share access, smartcard SSO, patching updates, apps deployment, etc)
Support employees on remote and on‑site working tier L1 (~500 users)
Provide technical support for first call resolution of reported issues weekly via telephone, email, chat, ticket, and remote desktop
Provide tier 1 technical support to clients for their computers and software issues utilized by the business
Interaction with L2 and L3 IT teams on the head office(France), and other branches in Europe
Providing end‑user support for collaborative tools like Skype for Business, Microsoft Teams, OneNote, and Outlook.
Technical Support - IT Infrastructure and Broadcast, Ibertelco Electronica Lda, Portugal
July 2018 - November 2019
Provided after hours and on‑call support as required and ensured 24x7x365 availability for production support in the customers business
Followed up on Broadcasting infrastructure and systems projects IT Broadcast System Integration Technologies
IT Infrastructure and Broadcast Technologies, Supporting the main broadcasting and production customers (RTP, Sporttv, CMTV, WTvision, TVI, SIC, Casa da Música, etc).
IT Analyst - IT Infrastructure and Broadcasting, Rede Bahia de Televisão(Rede Globo Televisão), Brazil
June 2011 - May 2018
Managed together with the team all IT broadcasting infrastructure services ~400 users, 6 tv stations, 4 radios
Successful delivery ~10 broadcasting infrastructure and business solution projects identified within the strategy of the company at a cost ~$5m over 5 years
Supported a full spectrum of applications and data for high pressure, mission‑critical 24/7 A/V broadcasting environment
Successfully deployed a redundant broadcasting IT infrastructure to ensure 99% uptime
Taking critical shared resource availability ~90% by optimizing internal processes, security controls, and staff performance
Together with the team the implementation, integration, training, support, and management of a new broadcasting system for the company of over 500 people
Mentoring 3 stagiaires for a solid and highly skilled IT broadcasting infrastructure
IT Analyst - Petrobras SA, Brazil
June 2006 - June 2011
Performed automated tests in web applications for internal user acceptance on the business scope
Supported a wide spectrum of systems in a high pressure, mission‑critical 24/7 oil, energy, and gas business environment
Managing ~200 physical and virtual servers in a distributed and highly available critical infrastructure
Provided after hours and on‑call support as required and ensured 24x7x365 availability for production support in the customers business
Provided 2nd line support to internal business systems
Monitored and controlled information security with some specialist market tools: WSUS, IBM Proventia IDS/IPS, Trend Micro Antivirus
Managed Georeferenced servers for Petrobras systems of Geomedia and ARCGIS apps at the areas of Geodesy, HR, SMS, Gas, Oil, and Energy​
Cloud Computing
Entry-level
Provisioning VMs instances, migrate DBs and web apps, manage resources and the environment at the Microsoft Azure platform.
Learning about other Cloud technologies and integrated tools are in progress to OpenStack, OCI, Terraform, Docker, GitHub, DevOps, etc.
Microsoft AZ-900 Certified and in preparing for other certifications.
Portfolio
Implementation of a Wiki 100% managed using Microsoft Azure App Service (Docker-based) and Azure PostgreSQL (Bootcamp Hands-on Delivered)
Migration of all standalone documents to a Wiki in the cloud, 100% Web, which could be accessed by everyone, allowing everyone to be able to collaborate, create documents in the collaborative format.
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For this implementation, we used these technologies: Azure App Service, AzureDatabase for PostgreSQL, Docker Hub, and Wiki.js.
Implementation of 100% automated Serverless Website using Azure DevOps Repos & Pipelines (CI/CD) in multiple environments (Bootcamp Hands-on Delivered)
Azure DevOps Organization where we had the Azure DevOps Repos that has stored the files of the developed website, and also the Pipelines that has automated the entire process of deploying the website in 3 different environments.
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For this implementation, we used these technologies: Azure DevOps Repos and Azure DevOps Pipelines.
Mentoring for On-Premises DBA and PostgreSQL Implementation at Microsoft Azure (Bootcamp Hands-on Delivered)
Passing on knowledge, showing the step-by-step PostgreSQL database implementation in Microsoft Azure.
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For this implementation, we used these technologies: Azure PostgreSQL database, Postgre PgAdmin.
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Modernization of an On-Premise Infrastructure for Microsoft Azure with Azure Backup implementation (Bootcamp Hands-on Delivered)
We have used a resource group to put all resources, a Virtual Network (VNet) with the subnet and inside that subnet, we had two Azure VMs that were represent the application servers. As an Azure solution for the Shared File System, we have used Azure Profiles so that VMs could mount and access the same files simultaneously.
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For this implementation, we have used these technologies: Azure Files, Azure Backup, and Azure Recovery Services Vault.
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Implementing a Home Office solution using Microsoft Azure VPN Gateway (Bootcamp Hands-on Delivered)
For this implementation, we used these technologies: Azure VPN Gateway.
IT On-premises hardware/systems migration (Partial delivered)
Implement the new virtual IT infrastructure using VMware vSphere v7 platform on new Dell servers R940 and
storages MD1420.
Fot this implementation we are using the technologies: vSphere, vCenter, vCluster, vReplication, vMotion, vStorage Motion at BNP Paribas Cardif Services, Portugal.
Azure Kubernetes Services (AKS) for creating a managed Kubernetes cluster.(Bootcamp Hands-on Delivered)
We have used containers with Python, Flask, and Redis(frontend/backend for the web app) for an election app using also a QR Code to open it on mobile devices.
For this implementation, we used these technologies: Azure Container Registry(ACR) to push the application Docker image, Azure Kubernetes Service(AKS) to deploy a cluster to be managed by Microsoft Azure.
Multicloud solution to implement Sign-on authentication (Bootcamp Hands-on Delivered)
Multicloud solution to implement Sign-on authentication from Microsoft Azure also to Oracle Cloud Infrastructure(IAM) providing for the company's Cloud team an integrated way to authenticate.
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For this implementation, we have used the technologies: Azure Active Directory, Oracle OCI (IAM).
Airline On-premises migration x Cloud Computing (Bootcamp Hands-on Delivered)
Migration of an airline's Crew Control System from its local datacenter (on-premises) to a Cloud environment in Microsoft Azure and Oracle Cloud Infrastructure (MultiCloud) providers.
For this implementation we used the technologies: Microsoft Azure, Oracle Cloud Infrastructure, Oracle Autonomous Database and Object Storage, Docker, Terraform, and much more.
Hotel On-premises migration x Cloud Computing (Bootcamp Hands-on Delivered)
Migration of check-in web app of SmartHotel 360, a large and highly regarded hotel chain from its on-premises data center to a Cloud environment in Microsoft Azure.Â
For this implementation we used the technologies: Â Azure Migrate, to migrate DBs using Microsoft Data Migration Assistant (DMA), Azure Database Migration Service (DMS), and to migrate the web app using Azure Migrate Server Migration to migrate the Windows and Linux servers.
IT On-premises hardware migration (Delivered)
Due to the COVID we performed the swap of more than 400 new laptops to almost all employees in just 4 months at BNP Paribas Cardif, Portugal.
IT On-premises hardware/systems migration (Delivered)
Migration of the main video servers and the broadcasting system at the head office TV station just in 2 months at Rede Bahia Television, Brazil.
IT On-premises hardware/systems migration (Delivered)
Migration of all IT and Broadcasting infrastructure and systems in 5 tv station affiliates in just 1 year at Rede Bahia Television, Brazil.
"It doesn't matter how slowly you go, as long as you don't stop"
